International Shipping

Introduction

Plantcares.com gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

 

Items from plantcares.com can be shipped to several international regions.

 

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits.

 

Restrictions

The following items can be shipped to almost all destinations outside the U.S.:

• books*
• DVDs
• music
• VHS videos

Additionally, some consumer electronics, health and personal care, home and garden, jewelry, pet supplies, shoes, software, sporting goods, tools, video games, and watches can be shipped to the following countries:

Australia, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Portugal, Poland, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom

 

All products shipped to these countries via Priority International Shipping, and in certain cases product shipped via Standard or Expedited International Shipping, are included and an import fees deposit is collected on them.

* Note: Books that require special handling because they are extremely heavy (for example, multi-volume sets) cannot be shipped outside the U.S. If this is the case, it will be noted on the product detail page.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Amazon.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.

Customs authorities require the value of the gift item to be stated directly on the package.

 

Surcharges for Heavy or Bulky Media Items

Additional shipping and handling charges apply to media items of unusual size or weight. See the Help page for your geographical region to determine the actual surcharge amount:

Customs, Duties, and Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from plantcares.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Shipping Rates and Times by Geographical Region

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. For rates and estimated delivery times for your region see the contact us page.